What is EN 15224?

EN 15224:2017 - Quality Management Systems. Application of EN ISO 9001:2015 in Healthcare.

The standard is specific to the healthcare services sector. It aims to ensure patient safety and risk management in healthcare organisations, adding value to the quality management system in health services.

Quality management in healthcare ensures organised, transparent and reliable management of medical activities, earning the trust of the general public.

EN 15224 is a standalone standard that can be used for certification of healthcare activities. It includes ISO 9001 requirements with additional interpretations and healthcare-specific provisions, emphasising clinical processes and risk management.

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Who is it for: EN 15224 includes ISO 9001 requirements with additional healthcare-specific provisions. ISO 9001 can support and facilitate the establishment of procedures in healthcare.

Key Principles

Patient safety and risk management
Organised, transparent healthcare operations management
Clinical process quality control
Staff involvement and improved communication
Continual improvement of health service management

Certification Benefits

Increased trust in the healthcare institution

Reduced risk of clinical errors

Enhanced patient satisfaction

Improved competitive position

Identified and optimised processes

Reduced costs and well-managed documentation

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Integration: EN 15224 is a standalone standard based on ISO 9001 with healthcare-specific enhancements.

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